I had lost my serial code for Pets and contacred them though Live Chat, if you've registered the game on The Sims 3 website, then they can get it for you. All I had to provide was my DOB and Persona. Even though the DOB was wrong (came to conclusion of a typo. The Sims 3 Generations Serial CodeSims 3 Outdoor Living CodeThe Sims 3 Generations CD Key has been termed to be the “The Sims 3’s”4th expansion pack that got released on 31st May, 2011. This game is known to contain the elements of “The Sims – House Party”, “The Sims 2 – Family Fun Stuff”, “The Sims.
https://help.ea.com/en/- Do not ask for or give out serial numbers. If you have lost your serial number or need a new one, please contact